What We Do

Getting it done

Research, testing and development

User Research

Leaders in user-centered product building, we dig deep into data; talk directly to travelers, trip arrangers, and travel admins to gather insights; before developing problem, opportunity, and solution statements to present to Flight Centre’s product teams.

Prototyping & Testing

Real-time testing and iterative development is the name of the game. Our design team quickly builds low-fidelity and high-fidelity prototypes that we can test with users in real-time.

Valuable feedback informs the design, and we continuously iterate until the product team is satisfied that we’ve solved the user’s problem. Once we are 100% happy, we work closely with the development team to implement, measure and enhance our custom software solutions.

Agile Development

The best in the business, our highly-skilled, multi-disciplinary team are each experts in their respective domains – working together to deliver effective solutions, quality user experiences, and speedy results.

With each sprint cycle our teams use agile best practice to collaborate, participating in industry-standard software meetings, including backlog grooming, sprint planning, tech planning, kick-off, and retrospectives.

Products We've Built

A radically better user experience

WhereTo is responsible for the design, development and implementation of two global travel management platforms:

FCM Powered by WhereTo

Promising a slick, seamless, end-to-end travel journey, FCM is transforming business travel. They allow multi-national companies to connect globally, think differently, and travel better. They’re the smart alternative in business travel – with slick and seamless travel tech to match.

Inspired by the needs of their customers, FCM’s best-in-market technology tackles the most common challenges facing bookers and business travelers today, delivering flexibility and agility through plug-and-play capability, machine learning, and a smooth user experience across all devices.

From approvals and bookings, payments and expenses, reporting and analytics, to risk management and duty of care, the FCM platform is quick, smooth and powerful – and trusted by numerous Fortune 500 companies.

Melon Powered by WhereTo

Melon, Corporate Traveler’s new online platform, is the perfect fit for small and medium enterprises.

So much more than a booking tool, it has everything you need in one place: one sign in, one dashboard, and one place to search and book travel. SMEs can track and manage their spend, generate up-to-the-minute reports, save traveler profiles and preferences, and book every aspect of a trip in under five minutes. All on one screen. Melon even plays well with others, providing key integrations with leading travel aggregators, expense systems and HR software.

Launched in the USA and Canada in September 2021, Melon is now being rolled out to all Corporate Traveler clients in 6 regions across the world – elevating the way SMEs and corporates book and manage their travel programs.

Product Integrations

Seamless integration

Today’s customers demand choice – and WhereTo delivers.

We’ve partnered with travel aggregators like TPConnects and HotelHub for an extensive selection of flight and hotel content, with Sabre and Amadeus for vehicle content and PNR management, and with Trainline and Amtrak for rail content. The latest information around Covid-related travel restrictions and entry requirements comes from Sherpa, and flight information from FlightStats.

Integrating our products with the best in the business, means customers are always assured of the widest range of choice and the latest information at their fingertips.